The hype surrounding ChatGPT is not at all exaggerated: Artificial Intelligence has proven to be extremely useful in quite a lot of industries. AI can answer questions on physics, economics, and even «program by itself». At the same time, using AI does not require any special skills or knowledge, you can communicate with it like with an «old friend».
However, unfortunately, ChatGPT doesn’t «know» anything about the internal policies, procedures, and standards of your certain company. Therefore, quite a lot of people consider ChatGPT to be of limited use and not applicable to industrial solutions.
We at Lizard Soft have created a solution that helps your company's language model and knowledge base «understand» one another. If previously you had at best a simple knowledge base search, now you can offer your employees to communicate in natural language with AI, which would respond based on your company's data.
For example, you have quite voluminous documents describing HR policies, social benefits, a database of job instructions, etc. Previously, in order for the User to find the information needed, it was necessary to look through all documents and search using literally «Ctrl+F». Now it is enough to formulate a simple question like «How to take a vacation? », so that the AI would show step-by-step instructions on how it should happen specifically in your case, specifically in your company. Of course, the UniBot answers would contain all the necessary links.
In this way, your employees would not waste time searching for relevant documents and studying them. More experienced colleagues would not be distracted from work to help newbies. As there will always be a personal HR Assistant at hand which would always guide you through your corporate policies. For example: how to create a business trip report for expense reimbursement? Can I insure a 6-year-old child and how much would it cost? How to create a commercial offer in CRM?
In short, searching for information inside the company has never been so efficient, pleasant, and... «human».