Imagine you are the CEO, and you have a new Secretary. You are used to starting the morning with coffee, so you ask to buy coffee for you at your favorite place. For this task to be completed correctly, you need to explain what kind of coffee you like; from which coffee shop; whether any supplements are preferred (i.e. sugar or cinnamon); if there is any mandatory feature  (i.e. soy milk instead of regular), etc. Of course, if you did not make a mistake in choosing the Employee, you would give this explanation only once. So that in the future, to get exactly what you want, just a short request «Buy me a coffee, please» would be enough.

But it is different with classic chats with Artificial Intelligence. Unlike the smart Secretary, the AI will «forget» all your previous arrangements once you start a new dialogue. Icky? Yes. We at Lizard Soft are well aware of this and have already developed a solution: the AI agents' deep adjustment to each Employee's needs in UniBot Personal Assistant & Corporate Chatbot | AI-UniBot.

Now you can explain to the AI that by «task tomorrow project audit» you actually mean «Create a project audit task with the text in SafeDox Adaptive Case Management with a deadline of 6 pm tomorrow». And AI-UniBot will remember it for its entire digital life! Moreover, such default settings will be only yours. However, Sysadmins will be able to train AI agents for each Employee of the entire Company. This will create unique workflows that meet the specific needs of your business.

Let's consider several use cases. For example, you are used to processing emails using AI-UniBot, as it has a plugin for working with an email box. To speed up such processing even more, you can explain to the AI that «approve» means «create a personalized response to the email with the request approval, include in the copy everyone who was in the copy of the original email. » This way, time is significantly saved on routine tasks and more opportunities for strategic planning and development appear.

Another example: you are the Support Service Employee and use AI to process requests on the LS Intranet Internal Corporate Portal system. Namely, you are looking for information on pre-indexed content. Unfortunately, your knowledge base contains data from several systems. So that you often get irrelevant answers. Now you can simply tell the AI that all your queries are for the LS Intranet unless otherwise specified and forget about unproductive queries! This significantly increases your work efficiency, as the number of errors is to be reduced, and the speed of processing requests is to be increased.

In short, the new tool for training AI agents in AI-UniBot allows you to maximally adjust the knowledge and functions of AI to the needs and functionality of each of your Employees individually. This will not only speed up the performance of routine tasks but ensure that they are always performed efficiently on the first attempt. This also will make the work processes of your Colleagues much more comfortable! So that each of your Worker's time will be freed up for more creative tasks, while the cognitive load will be significantly reduced. And we do know that a work-life balanced Employee means a productive Company!